I need to configure the extensions of our executives so that they do not receive DID calls, but they can receive them when transferred from the receptionist (or other extension) and they can place outbound calls. The receptionist runs call interference for them and transfers good calls to their extension.
I have tried adding a call rule to forward calls that dial their (required) DID number to our main company number (receptionist). The result is the call cannot be transferred to the executives’ extension. It circles back to the receptionist.
