We are a pest control company which uses multiple different numbers that correlate with surrounding towns. We have 5 different numbers total and they are now each attached to 1 of the 6 phones here in the office. I have a main number on ring central that rings on all phones in the office through the call queue which is great, but if a customer is calling one of the other numbers then it only rings on the phone here in the office that has that number as an extension. I would like for if a customer calls any of the 5 numbers that it will ring on all phones here in the office, so no matter which phone number the customer calls it will be able to be picked up here in the office. We are a small business and I am sure that I am not the only person that has tried to do what I am talking about.
My thought was perhaps I can have all the 5 numbers call forward the incoming calls to the main phone number through ring central, but after looking into this I am finding that ring central doesn’t allow this. This would be a great solution for my situation. Does anyone have suggetions? I can answer any questions to help provide more information also if needed.
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