Hello Bojan,

Yes, we can change that. It would be best if you opened a case here, and one of our phone support will be contact you as soon as possible.

Thanks!

Wait - we want this too! We have 50 numbers with generic names assigned to them, like "CHICAGO, IL", instead of company name or better yet, Individual names. Seems like, all we have to do is open a ticket, and it would be taken care of. Why not allow us to set caller ID names on RingCentral admin portal? Thank you!