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Question

cancel an account

  • November 14, 2025
  • 2 replies
  • 26 views

How do I cancel my account and get a prorated refund?

2 replies

BeckyH
Community Manager
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  • Community Manager
  • 821 replies
  • November 14, 2025

How do I cancel my account and get a prorated refund?

Our team can create a case for you, but you’ll have to work with the customer success team to address your specific account concerns. ​@Mary-Community_Moderator Can you help Colleen and create a case for her request?


Mary-Community_Moderator
Community Manager
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How do I cancel my account and get a prorated refund?

Our team can create a case for you, but you’ll have to work with the customer success team to address your specific account concerns. ​@Mary-Community_Moderator Can you help Colleen and create a case for her request?

Of course! ​@ColleenG, please send me a DM with your contact information so I can forward it to our Cancellation Team.