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New Participant
Nov 14, 2025 1:53 PM UTC
Question

cancel an account

How do I cancel my account and get a prorated refund?

    2 replies

    BeckyH
    Community Manager
    Community Manager
    Nov 14, 2025 3:54 PM UTC

    How do I cancel my account and get a prorated refund?

    Our team can create a case for you, but you’ll have to work with the customer success team to address your specific account concerns. ​@Mary-Community_Moderator Can you help Colleen and create a case for her request?

    Mary-Community_Moderator
    Community Manager
    Community Manager
    Nov 14, 2025 4:30 PM UTC

    How do I cancel my account and get a prorated refund?

    Our team can create a case for you, but you’ll have to work with the customer success team to address your specific account concerns. ​@Mary-Community_Moderator Can you help Colleen and create a case for her request?

    Of course! ​@ColleenG, please send me a DM with your contact information so I can forward it to our Cancellation Team.