cancel an account

Forum|Forum|10 months ago
November 14, 2025
2 replies
195 views

How do I cancel my account and get a prorated refund?

BeckyH

Community Manager

How do I cancel my account and get a prorated refund?

Our team can create a case for you, but you’ll have to work with the customer success team to address your specific account concerns. @Mary-Community_Moderator Can you help Colleen and create a case for her request?

Mary-Community_Moderator

Community Manager

How do I cancel my account and get a prorated refund?

Our team can create a case for you, but you’ll have to work with the customer success team to address your specific account concerns. @Mary-Community_Moderator Can you help Colleen and create a case for her request?

Of course! @ColleenG, please send me a DM with your contact information so I can forward it to our Cancellation Team.

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