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New Participant
Jun 10, 2020 8:16 PM UTC
Question

cannot access administrative settings on phone

I am trying to access the Administrative Settings on the Advanced Menu but it does not appear. Why? The phone is a Polycom VVX-601 purchased through RingCentral

2 replies

Mary-Community_Moderator
Community Manager
Community Manager
Jun 10, 2020 8:21 PM UTC
Hi Rick,

The phone is locked with RingCentral and it has a unique admin password. Please reach out to Technical Support regarding this.


New Participant
Jun 10, 2020 8:37 PM UTC
Busnes phone