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The First Step
Oct 10, 2022 1:24 PM UTC
Question

Cant Raise a Support Case

Everytime i log onto the support portal to open a case the page just says "Something went wrong. Please reload the page or try again later"

Ive cleared browser cache and tried different browsers, all with the same result. No matter what I fill in im unable to raise a case on the support site.


2 replies

Mary-Community_Moderator
Community Manager
Community Manager
Oct 11, 2022 5:50 PM UTC

Hello Paul, I see you now have an open case with Support, and someone is assigned to it. Let us know if you need any other help!

New Participant
Oct 18, 2022 4:14 PM UTC

how did you resolve this? Im getting the same error