I have a message only extension set up already. I previously recorded a custom greeting which worked well but now I need to delete that greeting and use an updated version with new information. When I click to edit the custom message, it only gives me the option to either listen to the current greeting or download it. It doesn’t let me upload or delete.
How can I get this old greeting off so I can upload the newly recorded greeting? These are audio pre-recorded greetings so I am not trying to record these in real time. I just need to be able to add the audio file.
