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Custom User Role for Least Permission. Access and export full "User with Extensions" list only

  • January 27, 2026
  • 3 replies
  • 34 views

Creating a Custom Role. I’d like to copy our Standard User role, but add permission for this role to view and export the current list of Users with Extensions, whenever they need to when changes are made to the list. They should NOT have permission to make any changes to Users or accounts, just need to view and export the list.

Best answer by Mary-Community_Moderator

Hi ​@CRobinson2413,

I totally see why that would be helpful for keeping your list updated. Right now, RingCentral requires Admin permissions to use the Export tool, so a standard custom role can't pull that list quite yet.

If you have a moment, please post this on our Ideas Portal (https://ideas.ringcentral.com/). Our product team tracks those requests closely, and adding a 'Read-Only Export' option would be a fantastic security addition!

3 replies

Mary-Community_Moderator
Community Manager
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Hi ​@CRobinson2413,

I totally see why that would be helpful for keeping your list updated. Right now, RingCentral requires Admin permissions to use the Export tool, so a standard custom role can't pull that list quite yet.

If you have a moment, please post this on our Ideas Portal (https://ideas.ringcentral.com/). Our product team tracks those requests closely, and adding a 'Read-Only Export' option would be a fantastic security addition!


  • Author
  • New Participant
  • January 30, 2026

Thanks. I’ve added it to the IDEAS site per your suggestion.


Mary-Community_Moderator
Community Manager
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Thanks. I’ve added it to the IDEAS site per your suggestion.

You’re welcome! Feel free to share the link here so others can vote as well if they’re interested in a similar feature.😊