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The First Step
December 12, 2016
Question

Default Company Greeting not saying actual company name

  • December 12, 2016
  • 5 replies
  • 790 views

On the auto-receptionist default company greeting it is just saying 'my company name' instead of our actual company name. What am I doing wrong? The correct name is set up in the company profile section.

5 replies

Participating Frequently
December 12, 2016
Tinson, It needs to be set up in your system admin extension (x101 if you haven't changed it).
tinsonThe First StepAuthor
The First Step
December 12, 2016
Thank you - but under the Company Name bit it says it will be used in the default greeting?
New Participant
April 3, 2018
This does not work. The auto Receptionist keeps saying "MY COMPANY NAME" very frustrating.
New Participant
February 26, 2019
The greeting can't pronounce "logistics". How can this be corrected?
July 30, 2020
TINSON

Just following up on some old threads.  Did you still need help with this one?