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The First Step
Dec 12, 2016 4:01 PM UTC
Question

Default Company Greeting not saying actual company name

On the auto-receptionist default company greeting it is just saying 'my company name' instead of our actual company name. What am I doing wrong? The correct name is set up in the company profile section.

5 replies

Participating Frequently
Dec 12, 2016 4:35 PM UTC
Tinson, It needs to be set up in your system admin extension (x101 if you haven't changed it).
tinsonThe First StepAuthor
The First Step
Dec 12, 2016 4:45 PM UTC
Thank you - but under the Company Name bit it says it will be used in the default greeting?
New Participant
Apr 3, 2018 5:18 PM UTC
This does not work. The auto Receptionist keeps saying "MY COMPANY NAME" very frustrating.
New Participant
Feb 26, 2019 3:32 PM UTC
The greeting can't pronounce "logistics". How can this be corrected?
Jul 30, 2020 2:50 AM UTC
TINSON

Just following up on some old threads.  Did you still need help with this one?