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Question

Default Company Greeting not saying actual company name

  • December 12, 2016
  • 5 replies
  • 723 views

On the auto-receptionist default company greeting it is just saying 'my company name' instead of our actual company name. What am I doing wrong? The correct name is set up in the company profile section.

5 replies

  • Participating Frequently
  • December 12, 2016
Tinson, It needs to be set up in your system admin extension (x101 if you haven't changed it).

  • Author
  • New Participant
  • December 12, 2016
Thank you - but under the Company Name bit it says it will be used in the default greeting?

This does not work. The auto Receptionist keeps saying "MY COMPANY NAME" very frustrating.

  • New Participant
  • February 26, 2019
The greeting can't pronounce "logistics". How can this be corrected?

  • July 30, 2020
TINSON

Just following up on some old threads.  Did you still need help with this one?