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July 15, 2025

HELP with Porting in and taking 2 weeks or more!!!

  • July 15, 2025
  • 1 reply
  • 133 views

How can I get Ring Central to EXPEDITE my telephone number porting over. It is my existing number!!!! I have no active telephone service until this is done!!!!! Ring Central says it will be at least 2 weeks. I also ordered my phones through RC and paid $36 for overnight shipping on a Thursday and didn’t receive the phones until the following Monday afternoon!!!!

    1 reply

    Mary-Community_Moderator
    Community Manager
    Community Manager
    July 16, 2025

    Hi ​@Carol1801, I’ll check in with our Porting Team to follow up on your case and will DM you with any updates. Porting can take up to two weeks due to carrier coordination, but we definitely hear your concerns. I’ll keep you posted until everything’s sorted!