Skip to main content
Question

Hold Music randomly interrupted one of our workers

  • September 7, 2022
  • 1 reply
  • 208 views

Hello,

I had gotten a report ticket from with a voice message recently sent by one of our employees. In the voice message, the employee was speaking and then was randomly interrupted by our hold music. Any ideas what might have triggered this?

1 reply

BeckyH
Community Manager
Forum|alt.badge.img+1
  • Community Manager
  • 724 replies
  • September 7, 2022

I haven't heard anything about this recently. Is this just a one-off issue or have you heard this from other team members?

Regardless, it's good to submit a ticket to address the issue in the event that it comes up again for you or another user.

You can submit your case HERE.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings