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Question

How can I permanently delete my RingCentral account? No admin access or phone system.

  • July 13, 2025
  • 1 reply
  • 118 views

Hi RingCentral Community,

I created a RingCentral account via the mobile app, but I did not link a phone number and did not activate the phone system. I do not have admin portal access, and I cannot see any “Close Account” option in settings.

I tried submitting a support request, but I get an error: "Case not submitted." I also tried email and chat support, but no response so far.

Please help me delete my account associated with this email:
📧 [Your Email Here]

This account is not in use and I want to permanently remove it along with any associated data.

Thank you!

1 reply

BeckyH
Community Manager
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  • Community Manager
  • July 14, 2025

Hi RingCentral Community,

I created a RingCentral account via the mobile app, but I did not link a phone number and did not activate the phone system. I do not have admin portal access, and I cannot see any “Close Account” option in settings.

I tried submitting a support request, but I get an error: "Case not submitted." I also tried email and chat support, but no response so far.

Please help me delete my account associated with this email:
📧 [Your Email Here]

This account is not in use and I want to permanently remove it along with any associated data.

Thank you!

Hey, ​@Tony72 I tried to find your account, but didn’t have any luck. Can you DM myself or Mary with some account details so we can take a look?