How do you cancel a RC account?

Forum|Forum|1 year ago
December 9, 2024
11 replies
1329 views

Anyone know how to easily cancel a RingCentral account? I’ve grown tired of their terrible support.

Best answer by Mary-Community_Moderator

@Hoosier85, sorry to hear about your experience. Please send us a direct message with your account and contact details, and we'll assist you in connecting with our Cancellation Team to make the process as seamless as possible.

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BeckyH

Community Manager

This letter serves as my formal written notice that I do not wish to have my contract automatically renewed upon its expiration.

I have made multiple attempts to reach your office by phone and have been placed on hold for over an hour without resolution. As I have been unable to speak with a representative directly, I am providing this notice in writing to ensure there is a clear record of my request.

Please confirm receipt of this notice and update your records accordingly.

I’m really sorry, but a post in the Community cannot serve as your cancellation request. You will need to work with the Customer Success Team.
I will work with my team to create a case on your behalf with your request, but you will still need to work with the team to address your account.
I’ll directly message you with the case number.

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