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New Participant
Mar 20, 2020 11:12 PM UTC
Question

How to get rid of error message when starting a new case?

I can't log in to start a case. I keep getting REGISTRATION_HANDLER_ERROR. I am having issues with the phone app and I cannot log in.

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
Mar 23, 2020 4:05 PM UTC
Hello JJ!

I can see that you now have a case created.. Please continue working with our Tech Support to resolve the issue.

Thank you!