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Question

Is there weekend support staff?

  • January 4, 2021
  • 3 replies
  • 256 views

Is there weekend staff support? The call rotating isn't working.

3 replies

  • Inspiring
  • January 4, 2021

Hi Janelle,

Yes, RingCentral Support is available 24/7... 365. Outstanding Support speaking with a Representative, as well as accessing knowledge base articles.

Enjoy!

Wendy Busse-Coleman


BeckyH
Community Manager
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  • Community Manager
  • January 4, 2021

And I'll add to what Wendy shared...Chat is also available and can be fairly expeditious.
If you've had trouble with the IVR when you've called in, please share those details with us at Community.Support@RingCentral.com and we'll look into it.


Well no one answered the lines yesterday and the messages detail that reps are available M-F.