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The First Step
January 4, 2021
Question

Is there weekend support staff?

  • January 4, 2021
  • 3 replies
  • 280 views

Is there weekend staff support? The call rotating isn't working.

    3 replies

    The First Step
    January 4, 2021

    Hi Janelle,

    Yes, RingCentral Support is available 24/7... 365. Outstanding Support speaking with a Representative, as well as accessing knowledge base articles.

    Enjoy!

    Wendy Busse-Coleman

    BeckyH
    Community Manager
    Community Manager
    January 4, 2021

    And I'll add to what Wendy shared...Chat is also available and can be fairly expeditious.
    If you've had trouble with the IVR when you've called in, please share those details with us at Community.Support@RingCentral.com and we'll look into it.

    The First Step
    January 4, 2021

    Well no one answered the lines yesterday and the messages detail that reps are available M-F.