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The First Step
Dec 21, 2021 3:53 PM UTC
Question

Maxx Logging user out at random times

I have one user that keeps on getting logged off of Maxx agent at random times during the day. I have check time out settings. She has said she gets logged off during a call and when she is not on a call.

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
Dec 21, 2021 4:26 PM UTC

Hi @Patrick Keller, please submit a case for this issue. Click here.