I have ported in a number from Frontier to RingCentral, 419-281-2173. This number replaced my direct line 419-496-2147 in the RingCentral Admin Portal. The 419-496-2147 is no longer available in my RingCentral admin portal. I need the 2147 put back on my account and tied to my user account. I need the 2173 for my new employee starting on 5/14. I initially asked for help on 5/2 and received a ticket # 27834934. My personal contact number is 419-566-0652.
Thank you,
Jenny
Hi
Thanks for reaching out and sharing the details. We’ve already endorsed your concern to our partners at Frontier and requested that a support representative reach out to you directly for assistance.
We understand how important this is, especially with your new employee starting soon, and we’ll continue to monitor the progress to ensure it’s addressed.
If you have any other questions or updates in the meantime, feel free to send me a direct message.
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