Question

New user unable to log in with phone number

5 years ago
October 30, 2019
1 reply
184 views

seth-koberg
New Participant

A new user is unable to log into the Ring Central website and desktop app using their phone number, however, if they try logging in with our main number + their extension, they can get logged in.

saadet.swift
Known Participant
554 replies
5 years ago
November 6, 2019

Hey Seth, please contact our Tech Support Team so that they can troubleshoot what's going on.

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