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Question

on computer boot up the on hold sequence is running

  • May 2, 2019
  • 1 reply
  • 91 views

When I turned on my computer this morning the On Hold recording started running immediately. I set custom times for the business to be open and right now it should be closed. How do I stop the on hold feature from running so I can use my computer to listen to other programs and not have this endless loop of "Thank you for calling .."

1 reply

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  • Community Manager
  • May 9, 2019
Hi Gerald, 

Are you still experiencing this issue? If so, please reach out to our tech support team so they can help out! We're a little limited on the Community. Good at crowdsourcing answers, not so good at live troubleshooting :) 

Open support case online