Port Out Request Denied

I have had my port out request for some of my numbers rejected twice with no follow up. I have emailed the NTP helpdesk twice for support and received no assistance.

I require urgent assistance as 6/10 of our numbers are scheduled to port next week and these 4 (including our main number) repeatedly fail for real reason.

I will be contacting the CRTC through the CCTS as well if I dont get a very quick response.

Neal Jones
IOT Manager
Cashion Legal

Page 1 / 1

@Cashion Legal ,

Thank you for bringing this to our attention. I’ll go ahead and escalate this matter to our NTD Helpdesk team and request a prompt update on the status of the remaining four numbers, including your main line.

I’ll make sure to follow up and keep you updated as soon as I receive any information.

Hi @Cashion Legal, please check the direct message that I sent to you.

Reply

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded