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When I activated our company account, I was assigned a toll free number from RingCentral.  I need to port over our current local number to our account and I want to replace the toll free number provided by RingCentral with the ported number, but I have no option to select that toll free number in the “Assign to” dropdown in the number porting menu.  Will I have to submit a support ticket and wait for a response?  I have tried calling support but after 30 mins in the call que, I hung up.

Hi @sfields I notice you've got an active porting case going on. I was wondering if you might still need a hand with that? I'd be more than happy to help if you do!


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