Reinstate deleted users.

2 replies
428 views

Deleted users in the admin portal.
Need to reinstate their accounts.
How would we do this?

Community Manager

Hi @bpeet,

Once users are deleted in the RingCentral Admin Portal, there isn’t an option to reinstate or recover those user accounts. However, any direct numbers assigned to the deleted users will automatically be moved to the Unassigned Numbers section in the Admin Portal.

You can reassign those numbers to new or existing users as needed.

Hope this helps! Let me know if you have any other questions.

Mary-Community_ModeratorAnswer

Community Manager

Hi @bpeet,

Once users are deleted in the RingCentral Admin Portal, there isn’t an option to reinstate or recover those user accounts. However, any direct numbers assigned to the deleted users will automatically be moved to the Unassigned Numbers section in the Admin Portal.

You can reassign those numbers to new or existing users as needed.

Hope this helps! Let me know if you have any other questions.

Mary-Community_Moderator

Community Manager

@bpeet, thanks for marking it as bes answer!

Hi @bpeet,

Once users are deleted in the RingCentral Admin Portal, there isn’t an option to reinstate or recover those user accounts. However, any direct numbers assigned to the deleted users will automatically be moved to the Unassigned Numbers section in the Admin Portal.

You can reassign those numbers to new or existing users as needed.

Hope this helps! Let me know if you have any other questions.

@bpeet, really appreciate you marking this as the best answer. Glad it helped! 🙌

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