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The First Step
Jan 15, 2021 5:50 PM UTC
Question

Remove the announcement to announce yourself when doing a conference call.

With the newest RingCentral update, we are having all 3 parties on a simple conference call, hear a notice to announce yourself to join a call. This is not a meeting that we've scheduled, it's a simple connection of 3 people. We should have the option to remove this. We were given a workaround to hit *#8 to remove the announcement. We are making hundreds of conference calls per day. This is not a good solution. We need this addressed ASAP. Not sure how you can make a global update like this and not get input from your users who actually use this feature.

    11 replies

    New Participant
    Feb 25, 2021 3:34 PM UTC

    Idea / Bug / Feature Request Link: https://ideas.ringcentral.com/ideas/CUSTCOM-I-991 (submitted Jan 20, 2021)