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pb-101
New Participant
Mar 17, 2021 9:01 PM UTC
Question

Reporting on Message only extension

Is it possible to pull a call log on a message-only extension?

    1 reply

    Mary-Community_Moderator
    Community Manager
    Mary-Community_Moderator
    Community Manager
    Mar 23, 2021 2:15 PM UTC

    Hi @pb-101, yes. You can view call logs for message-only extension. Here's a KB article on how to filter your call logs.

    https://support.ringcentral.com/article/Call-Log-Filter.html

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