The First Step

Request to Deactivate Phone Numbers Before New Financial Year

3 replies
223 views

Dear Support Team,

I hope this message finds you well.

We would like to request the deactivation of several phone numbers from our account. Could you please advise on the proper procedure to do this?

Ideally, we would like to complete the deactivation process before the start of the new financial year, by June 16th.

Please let us know what steps are required from our side, and if there is any additional information you need to proceed.

Thank you in advance for your support.

digital lines

BeckyH

Community Manager

Dear Support Team,

I hope this message finds you well.

We would like to request the deactivation of several phone numbers from our account. Could you please advise on the proper procedure to do this?

Ideally, we would like to complete the deactivation process before the start of the new financial year, by June 16th.

Please let us know what steps are required from our side, and if there is any additional information you need to proceed.

Thank you in advance for your support.

This is something that needs to be handled by our customer success team.
Please DM me with the relevant details and I’ll have someone from my team create a case for you.

S

Sergio_XVII

Author

The First Step

We got nowhere, zero help from support.

BeckyH

Community Manager

We got nowhere, zero help from support.

I’m working on this. Give me a minute to get the lay of the land and what’s been done since we last talked.

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