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New Participant
Mar 4, 2021 6:55 PM UTC
Question

Ring Group Increase

My account can only have a maximum ring group user count of 30, I talked to tech support and they said the max was 50 but wasn't able to provide to me, even if I upgraded my account. Is there a way to increase my ring group count?

    2 replies

    BeckyH
    Community Manager
    Community Manager
    Mar 8, 2021 4:16 PM UTC

    @Steven White Hang tough, we're looking into this!

    Mary-Community_Moderator
    Community Manager
    Community Manager
    Mar 8, 2021 4:21 PM UTC

    Hi @Steven White, can you please clarify which type of group are you referring to? Is this for Call Queue group?