Ring Group Set up Use | Community

I have spoken with two RC Support people and have conflicting answers to the following.

Is the RC Phone application required to be used when I want to use the Ring Group feature or can I still just use the RC Desktop application?

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Hello Kerry, it will work for both RingCentral phone and RingCentral Desktop if you do have a digital line. Thank you!

Hello Kerry, you can still use your Desktop App. Thank you!

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