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RingCentral App for IT (MSI) auo-update

  • September 3, 2024
  • 2 replies
  • 400 views
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Do you know if an MSI version of the app with auto-update is available or will be available soon?

Best answer by shaun-4

Considering people have already deployed the new auto-update MSI, I find it shocking that there has been no update to the public what the implications are that it has been discontinued.  What do the people that deployed the new version do now?  I’m very concerned.

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    2 replies

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    • BrianI
    • New Participant
    • September 3, 2024

    They had briefly released a “Deployment Tool” which acted more like the auto-updating EXE rather than an auto-updating MSI. (All actual installations were underneath the user folders). It was not very well packaged as it included the current release of the Ring Central app, which meant that there was a new tool release with every app update. 

    They have since removed it and most references to it without any indication why.

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    • shaun-4
    • New Participant
    • Answer
    • September 4, 2024

    Considering people have already deployed the new auto-update MSI, I find it shocking that there has been no update to the public what the implications are that it has been discontinued.  What do the people that deployed the new version do now?  I’m very concerned.

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