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New Participant
Jan 2, 2023 4:35 PM UTC
Question

Shared Line Limit per Site

We have a multi-site setup on our RingCentral account. I see that Shared Lines says the max number is 8. Is that 8 per site, or 8 per account?

Thanks in advance

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
Jan 3, 2023 4:51 PM UTC

It is referencing neither. They can have many more than eight per site and per account.


It is referencing that a Shared Line Phone/Group supports up to 8 lines.

https://support.ringcentral.com/article-v2/5927.html?brand=RC_US&product=RingCentral_MVP&language=en_USI