Spanish transcription for Automatic Call Notes – language detection or per-user language setting?

We’re a small insurance brokerage in Ontario, Canada (RingEX). Many of our clients are Spanish-speaking, and most of our service calls are fully in Spanish.

We have Automatic call notes turned on, but Spanish calls are transcribed as if they were English. The transcript comes out as nonsense, and the AI Notes summary is unusable (“largely unintelligible”). English calls work fine.

In the app’s AI settings, I only see the Translate to language option. I don’t see any way to set the spoken language of the call. The Admin Portal doesn’t show any transcription language settings either.

Questions:

1. Does Automatic Call Notes support Spanish transcription on RingEX in Canada?
2. Is there a way to set the call language per user (e.g., Spanish for specific extensions), either in the app or the Admin Portal?
3. Is automatic language detection (transcribe in whatever language is spoken) available, or on the roadmap?
4. Has anyone found a workaround, such as a third-party integration that transcribes RingCentral call recordings in Spanish?

Thanks!