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Question

Why can I not do live chat all of a sudden?

  • August 1, 2022
  • 2 replies
  • 279 views

I used to talk to agents all the time for help, but this past week I have not been able to do live chat support. Why is that?

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2 replies

Mary-Community_Moderator
Community Manager
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May I know what browser are you using?


  • Author
  • New Participant
  • August 1, 2022

This screenshot was taken on Chrome, but I did try using Edge as well. Still doesn't show up. I had some of my colleagues try it as well and still the same result.