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October 1, 2021
Question

Access previous performance reports

  • October 1, 2021
  • 1 reply
  • 411 views

How do we access previous year's call logs and performance reports? It only lets me access up to past 5 months?

    1 reply

    Mary-Community_Moderator
    Community Manager
    Community Manager
    October 1, 2021

    Hi Carla, accessing Call Logs duration is 12 months while Performance Reports is only six months. You may check the information at https://support.ringcentral.com/article/2178.html.