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Question

Accessing historical Performance reports

  • September 15, 2021
  • 2 replies
  • 390 views
J

How can I obtain Analytics data prior to March 2021 ? I'm particularly keen to access Performance Reports from Jan 2020 through to March 14 2021 as I have to produce monthly year-over-year reporting for my company. Data for 2019, 2018 would also be really useful too.

    2 replies

    A

    Does this Analytical portal serve your purpose?

    https://support.ringcentral.com/article/10143-Analytics-Portal-Overview-RingCentral.html

    https://www.ringcentral.com/office/features/analytics-portal/overview.html

    J
    • jcoombes
    • Author
    • New Participant
    • September 15, 2021

    Not really...I have no problem using the Analytics portal however I can't access any historical data prior to March 2021. It is the historical data prior to this that I need to access.


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