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August 29, 2022
Question

How can you schedule a report to be sent via email on calls made in a given time period?

  • August 29, 2022
  • 1 reply
  • 743 views

Trying to setup a recurring/scheduled report to be sent via email (.exls format) to a set email address on a weekly basis. Total calls, inbound, outbound, etc. Can this be done with an MVP plan? If so, how?

    1 reply

    Mary-Community_Moderator
    Community Manager
    Community Manager
    August 30, 2022

    Hi Josh, you can learn more about the Analytics Performance Report subscription. Check the KB article below.


    https://support.ringcentral.com/mvp/analytics/alerts-subscriptions/creating-subscriptions.html


    https://support.ringcentral.com/mvp/analytics/alerts-subscriptions/intro-to-subscriptions.html