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Need a report that shows presence status totals per rep per date.   

i.e. 

John Doe.  Monday,   Avaiable 6.1 hrs   Do not disturb  1.7 hrs  Offline  16.4 hrs  

 

 

Hi @MPV user, Currently, this function does not support per user reporting. At the moment, it can only be accessed on a per call queue basis through live reports. You may add a feature request for this at https://ideas.ringcentral.com/.


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