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The First Step
October 25, 2021
Question

SMS Reporting for P2P messaging

  • October 25, 2021
  • 1 reply
  • 411 views

I would like to be able to report on P2P messaging from the Admin portal inside Ring Central. I guess think of it like a Call Log Report but for SMS. I would also like to get information from the SMS provider as far as delivery rates, agent quarantine, etc. Right now i am not aware of any of this type of information for SMS.

    1 reply

    Mary-Community_Moderator
    Community Manager
    Community Manager
    October 25, 2021

    This kind of feature is not available, @paul-tracy Would you please submit this in our Ideas Portal at https://ideas.ringcentral.com/?