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The First Step
January 26, 2021
Question

How do I use RingCentral dialer with the developer account?

I am new to RingCentral and need help on how to test the RingCentral integration with the RingCentral dialer. Do I need to use the RingCentral dialer? Or can I call my RingCentral phone number from a regular phone to test the call?

I have a RingCentral developer account, and I am trying to test my OAuth configuration and calls to receive the webhooks. I installed the RingCentral app on Mac and on login I get this message:


Sorry, you currently don't have permission to access this service. Contact your administrator to change permissions.


Can you please let me know what I am missing here and how I can debug/test my RingCentral integration?

21 replies

PhongVu
Community Manager
Community Manager
February 1, 2021

Click on the settings icon on the bottom menu bar and change the Outgoing call to "Direct dial" to make direct call.

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