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ByrneReese
Product Manager
August 5, 2025

​@Zak Nixon Good news! There is now a GoHighLevel integration available through our App Connect partner Loyally. It comes with a free trial, with a small per-user fee after that. Reach out to us here or to Loyally for help and support. 

5 replies

ByrneReese
Community Manager
Product Manager
December 9, 2024

​@lesliem That is a perfect use for App Connect (formerly knowns as the Unified CRM extension), and GoHighLevel is an often requested CRM integration. I would love to see someone from the community step up and build an App Connect adapter for this product. The adapter is not on RingCentral’s roadmap currently, and the Labs team is focused on extending the core App Connect framework to make it more robust, more feature-rich, and easier for developers to integrate with. 

Our Professional Services team can be contracted to build an adapter, but there are also integrators like Gate6 and Loyally who are gaining experience in building for App Connect as well. I would reach out to those vendors and inquire whether they would be interested in building something. 

New Participant
April 10, 2025

​@ByrneReese I just attended your Integrate any CRM to RingCentral using App Connect webinar where you mentioned that GoHighLevel CRM intergration will soon be available.  

I currently use GoHighLevel and I’m excited to hear it.  I’m also interested in getting involved with your Beta testing, so feel free to reach out.

PS Shout out to you and your team, GREAT WORK!

New Participant
August 5, 2025

Hello,

 

What is the update on this integration? 

ByrneReese
Community Manager
Product Manager
August 5, 2025

​@Zak Nixon Good news! There is now a GoHighLevel integration available through our App Connect partner Loyally. It comes with a free trial, with a small per-user fee after that. Reach out to us here or to Loyally for help and support. 

Found Your Voice
October 4, 2026

Update for people finding this in 2026: there are now two routes. App Connect with Loyally's adapter (browser extension, logs into contact Notes, per-user fee), and a server-side HighLevel marketplace app that logs each RingCentral call into the contact's conversation as a native call record with the recording and applies an outcome tag so GHL workflows fire on every call. Numbers stay on RingCentral either way. The second one is Ringline (full disclosure, we built it); search the HighLevel marketplace for it. Happy to answer questions here.