ITSM Tool Integration

Does anyone have any knowledge/experience with integrating RingCentral with ITSM tools?

We use Hornbill ITSM which doesn’t have any out-of-the-box integration connectors, but I was hoping we could maybe use APIs to have RingCentral record a call and pass parameters into Hornbill via an API call and have it log an incident/service request in the system?