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The First Step
February 12, 2020
Question

Need an Update to custom rcmobile URI scheme that works with new RC App (Glip)

The URI rcmobile worked for the Ring Central Phone app but does not work for the RC App. Since the RC Phone app is being retired and replaced by the RC App, this rcmobile URI needs to be updated to work correctly with the RC App. This is a critical problem that needs to be addressed. This rcmobile URI allows for third-party apps to call out using Ring Central. This is a big deal.

Here is the Ring Central link: https://developers.ringcentral.com/guide/voice/uri-scheme

Here is the Cloze link that describes the same code/line that needs to work with the RC App: https://help.cloze.com/help/how-do-i-call-or-text-via-ringcentral-from-cloze

These two lines of code need to work with the RC App STAT!

Making phone calls: rcmobile://call?number=
Texting: rcmobile://sms?number={value}&type=new

11 replies

PhongVu
Community Manager
Community Manager
April 8, 2026

Has there been any update on this issue yet? RingCentral has announced that the RingCentral Phone app is being shut down next month and now my users cant click to call or text within our app. Is this the straw that breaks the camels back (meaning should we start looking for a new provider). Seems like RingCentral abandoned support. 

To dial a number, use this
rcapp://r/dialer?number=+1phone-number

To call a number, use this

rcapp://r/call?number=+1phone-number