Ringcentral in citrix environnement

6 replies
977 views

I have to install the softphone of Ringcentral in a VDI environnement and does not work, we have citrix environnement and have difficulties to make it work, can you please help

partner compatibility

S

saadet.swift

The First Step

Hey Maroun, honestly, we do not support nor recommend the use of a VDI environment with our apps.

A

arnaud-pain

New Participant

If you do not support why you have this https://support.ringcentral.com/s/article/9405?language=en_US ???

J

jay123456789101112

New Participant

Hi Saadet,

Just to be clear. You do not recommend installing RingCentral (Glip) on Citrix and you do not support it. Is that right?

M

Matt62457814004

The First Step

I cant sell this to my customer of 150 users if this won't support chat in GLIPT, its a deal killer

Mary-Community_Moderator

Community Manager

Hi Matt,

You may submit a feature request regarding this. For the guidelines, please check on this article,
Submitting and Voting for Product Ideas

J

Jessica H.

Community Manager

Hi all, RingCentral App for Citrix is now live! Check it out here: https://support.ringcentral.com/app/phone/desktop-web/using-citrix-vdi-integration-ringcentral-desktop-web.html

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