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The First Step
October 7, 2020
Question

Why am I getting forbidden error on meetings in sandbox?

I am setting up an app for a website to sync with Ringcentral event details - however when I create an app in sandbox with meetings permissions I get forbidden errors as per below:

{ "errorCode": "CMN-408", "message": "In order to call this API endpoint, user needs to have [Meetings] permission" }

Looking at the forum; this looks like meetings are not enabled in the sandbox by default. How do I enable them to get the app ready to use?

    2 replies

    The First Step
    October 7, 2020

    Since the meeting is not enabled in sandbox you can request to enable it:

    https://community.ringcentral.com/questions/8965/user-needs-to-have-meetingsrecordings-permission.html

    You can check with the developer support team by submitting a support ticket or @Phong Vu regarding this

    https://community.ringcentral.com/questions/10006/meetings-api-permission.html

    The First Step
    October 8, 2020

    Many thanks for the answer. @Phong Vu is this possible for our account +442045187322