App Connect 2.0 is here!

We are thrilled to announce the official release of App Connect 2.0!

App Connect 2.0 represents a huge leap forward, and getting to this milestone has been an incredible journey. A massive thank you to the 700+ active users, customers, and partners who jumped into beta testing, shared feedback, and helped us build absolute confidence in this release. Your input directly shaped what App Connect 2.0 is today—and we are so excited to welcome thousands of new users to the 2.0 platform!

Here is a look at what’s packed into this release:

• Advanced Reporting: Gain deeper insights into your workflows and team performance.

• Voicemail Drop: Save time and streamline outreach with one-click voicemails.

• Server-Side Call Logging: Automatic, reliable call records without relying on client-side connections.

• Callback Scheduling: Let customers request callbacks at times that work best for them.

• HUD Support: Streamline live queue management, call status visibility, and team oversight.

• Web-Based Admin Console: A sleek, central hub to manage users, settings, and permissions.

• 10+ New Connectors: Integrate seamlessly with even more of your everyday business tools.

• Our First Plugins: Extend functionality to fit your team's unique workflows.

Important Upgrade Note: With this update, all 1.x users will be upgraded to 2.0 automatically. Please reach out to our team if you experience any difficulties during the transition!

Looking Ahead: App Connect 2.1 Beta is Coming Soon We aren't slowing down! We are already looking to the future, and very soon, we'll be opening the App Connect 2.1 beta. This next update will be another massive advancement, featuring highly requested support for RingCX and RingEX together in a single client and solution.

Check out your dashboard to start exploring 2.0 today, and stay tuned for 2.1 updates. We’d love to hear what feature you’re most excited about—drop your thoughts in the comments below!