Can a custom HubSpot connector use App Connect’s voicemail-drop feature?
I saw the related HubSpot discussion stating that RingEX does not support voicemail drop natively. My question is specifically about the voicemail-drop feature documented for App Connect:
https://appconnect.labs.ringcentral.com/users/voicemail-drop/
I would like to develop a custom HubSpot connector for App Connect using RingCentral RingEX, with HubSpot contact lookup and call activity logging.
Can a custom CRM connector reuse App Connect’s existing voicemail-drop feature, including its AI transfer, beep detection, and recording playback service? Are there any licensing, provisioning, or connector requirements?
Also, which current developer documentation and starter project should I use?
I have posted the fuller technical questions on GitHub:
ringcentral/rc-unified-crm-extension#253
