Support Message: Bullhorn Outage and How App Connect Can Help

Message on the Bullhorn Cyber Incident — Support & Next Steps

We learned that one of our integration partners, Bullhorn, recently took their staffing platform offline to contain a cyberattack. Our hearts go out to the Bullhorn team — taking systems offline to protect customer data is a difficult, courageous decision, and we do not envy the position they were put in. You can read more about the incident here: BleepingComputer: Bullhorn takes staffing platform offline.

What this means for App Connect customers

If you use App Connect with Bullhorn integrations, here’s what to expect and how we’ll help:

• Resilience & retrospective logging: App Connect is designed to handle temporary provider outages. When Bullhorn services are restored, App Connect can retroactively process and log communications that may not have been recorded during the outage window.
• No immediate action required: In most cases you do not need to change settings — App Connect will attempt to reconcile and replay missed events once the Bullhorn API becomes available again.
• Potential gaps to review: Depending on the timing and length of the outage, there may be calls, messages, or contact updates that need manual verification to ensure they’re fully memorialized in your CRM.

How we can support you — suggested next steps

If you are a Bullhorn customer or administrator, please visit this page once Bullhorn begins restoring services so we can work with you directly.

Final note

Incidents like this are reminders of why secure, resilient integration design matters. We appreciate Bullhorn’s decision to put data safety first and we appreciate our customers’ patience. We’re in this together — as partners to Bullhorn and its customers — and we’ll do everything we can to help you recover and verify your communications history.

If you have any questions or need immediate assistance, please reach out via the support link above or reply to your account contact. We’ll keep this page updated with guidance as the situation evolves.