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I am interested in Ringcentral integration with slack application. Any good reference I can get?Also any integration with glip?

With the new "unified" RC client app, the ability to add GIFs to a message has disappeared. There is no button for it, and the old shortcut of "/giphy <text>" no longer works. What happened to it?

New and suffering from how rich this is. I have an existing database application which can listen and send via a web server. It can be restful. I need to create an inbound IVR. RC is to answer a call, present the welcome and menu, then send to my app. My app will authenticate caller to the database and direct RC to ask the next question/prompt to the caller. I don't think I have to use any RC menus structures? Is this a webhook?

Under Auto-Receptionist I do not have the options of IVR Menu and IVR Editor. How to I change to multi-level?

Trying to forward emails from hotmail to my team conversation in glip using the post via email, email addresses that the team is given by glip. Sometimes it works. Sometimes it will send the email to an entirely new conversation the team is there but its a new conversation and a new email address is created. Cannot figure out if I am doing something wrong. It defeats the purpose since I am trying to forward and organize different emails to the proper team conversations.

I work from the UK and have a UK number making calls via the desktop windows phone to other UK numbers. I am wondering if I travel to France will I still be able to make calls from the same app without changing the number and still using the same desktop system without incurring additional charges?

In the Auto-Receptionist IVR is there a way to have 'hold music' played between greetings, either through the configuration UI or programatically

I do not see anywhere in the API documentation an obvious way of pulling a list of upcoming Webinars (for the webinar add-on), their status, and furthermore, the attendee and attendee details. Is there a seperate site/Dev area specifically for webinars that I am missing or does this not exist?

Hi Team,Requesting for an updated list of recommended routers and if possible, switches, as well. One of my customers wants to have an updated list. If we already have one, kindly send it to me. Thank you..

When i try to make an api call, i get the following exception after it hits rc.authorize().Exception: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.Inner Exception Message: The remote certificate is invalid according to the validation procedure.Please guide how to handle this issue.

I am trying to integrate with my CRM that requires a PI secret an API key.

We want to do a webinar on Ring Central Meetings...can the url address be customized to reflect our brand name?

US account, RC case number:11046551,Software version of Polycom VVX 250 phones: 5.8.2.4732Plantronics Blackwire 3215, 3220, and 3225 headsets connected directly to the phone via USB.After spending 3 hours on the phone with RingCentral support, (who tried as hard as they could and had engineers from Polycom/Plantronics headset and phone division on the line) we eventually failed in our goal of having our Plantronics Blackwire 3000 series headsets volume persist between phone calls on any of our phones.After reading information on other posts it looked like the problem may have been a configuration setting with the headset parameter<Volume voice.volume.persist.headset="1"/>If 0, the headset receive volume will automatically reset to a nominal level after each call.Above is the defaultIf 1, the volume for each call will be the same as the previous call.This exactly defines our problem and on other RC community pages changing this parameter to "1" solved the probl

We are using the RingCentral Standard Canadian.I'm about to start the porting process for our direct dial numbers and our main company numbers. I've already setup our current system to handle the forwarding, but once I've started porting them I want the RingCentral system to be able to show our current DDI's and company number as the outgoing caller ID instead of using the temporary numbers in RC.Will I get this as an option once I start porting?

I've been experiencing latency issues while using the RingCentral Phone for Windows/Mac and being connected to WiFi. How can I fix this?Latency(also known as delay) refers to the time it takes a voice packet to reach its destination and is measured in milliseconds. Latency of 150ms or less (one-way) is generally acceptable. Latency greater than 150ms (again, one way) adversely affects the call quality experience.Your network bandwidth and setup greatly affects whether or not you experience latency or reduced QoS (quality of service).It's important to check your Network Settingsand speak with your ISP if you're having considerable latency issues - RingCentral is simply an end point and has no control over the traffic that is on a network.

I am trying to find a fax that I send 1.5 months ago. I can't find it. How can I see this?

What is the default duration of call record data in log data stored? Generally what type of data and record will it store?

Call logs should go back at least 90 days please.

Does anyone else have an issue with the presence feature either not working or showing delayed results? I blamed our firewall for year, but since lockdown we hace all been working from home with standard home grade routers and it's just as bad. Either not displaying people on the phone at all or there is a lag. It's really annoying when everyone is working from home and we have no visability of their status.

We would like to use RingCentral and Teams to schedule conference calls like Webex Teams. We are using the latest Ring Central desktop app and I have created a team. It does not seem to offer a schedule option to schedule a Teams conference call. Does anybody know if this is even possible and if not can this be added later as a feature?

Good Day. I have a Dell 3671 Desktop computer. When I click on the video icon Ring Central does not recognize my computer's camera. I tried just about everything. The computer is fully up to date with apps.

Customer wants to use ring group (using soft phone) in a Call Queue.

Hi, I'm wondering if it's possible to have different license levels on an account. Some of our users, for example, would only need the Essentials level, the majority would be Standard, and we'd want some of our C-Suite and power users using Premium or Ultra. Is this possible?

How to validate/confirm that embedded widget app is using the Auth code flow type authorization.We have updated the secret key in the Iframe script to change to Auth code type instead of Implict. But wanted to validate in browser or so to confirm it is using the Auth code type authorization flow.

Hi all,I need to transfer numbers and phones from one user to a new one. But I did not find a way to do this using the API.I do not see the API for changing DirectNumbers, and when I try to move the phone to another extension, I get the error:"Feature [Hot desk DL] is not available for current service plan."Can this be done using the API?