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We would like to integrate to Job Nimbus. Please let us know if this is possible or if we can make this happen. Thank you

US Account, Currently using the Glip RingCentral app, the contacts are not syncing with the online contacts. The contacts sync with the other Ring Central app, but I have been unable to sync the contacts with the Glip app.

Hello,I want to use RingCentral for sending messages. For I will have various accounts, I chose public application Auth-code flow. I am using the functionality for desktop application, I have researched the way to get auth-code is through browser on which I will login with my ringcentral account then will allow access permissions and then it will return the auth-code in the callback url response that I have passed while making request for it.It is inappropriate for my desktop application to open up browser and making all my accounts user to follow the steps to allow access. Is there anyway through code that this process runs in background and user will automatically get the auth-code once I access the api for it.I am stuck. Please help!Regards.

When logging in to the desktop application after booting up RingCentral pops up a window and tells me that it's lost connection and I have to re-log in again. We have a few other users in our office also experiencing the same issue.We are able to log in on the second try so it isn't an emergency, but I'm curious to as why this would happen

On the desk phones we can create a conference call, disconnect, and the two other callers remain connected. On RC for Windows if we disconnect then all calls disconnect. Why is the call behavior different? We need the ability to disconnect from a conference call on RC for Windows without disconnecting the other callers.

Hi, I'm using a Mac with Catalina 10.15 I've download the Mac desktop app v19.10.2 but I get an error message saying "RingCentral cant be opened because Apple cannot check it for malicious software. This software needs to be updated. Contact the dev...."Is there a new version in the pipeline or am I missing something?

When a client tries to fax us, it goes to voicemail. Is there some setting they should change on their fax machine so it wont go through as a phone call? Faxes from other machines go through ok

Hello for over 5 months I have been using the click to call feature by integrating the Ringcentral through our CRM, we use SmartMoving as our CRM. I have my headset, I click the number, Ringcentral pops up and automatically starts calling. Well today, I was making calls all day until approximately 3:45-4pm i clicked the phone number for another call (leads come in) and instead of going to the call window ring central issued me a note that said abnormal system crash, it recommended I hit troubleshoot. I hit troubleshoot and thought everything was fixed because the error was gone and it didn't say anything popped up. So I called a number again, only it asks if I want to use ring central and I say yes, and then nothing happens. No call, no pop up ring central phone, nothing. IM chat doesn't know, they referred me here, so please help. Actually losing a lot of money every minute I cannot make these calls because we already funded our leads today.

I have a Bose headset and it's connected to my PC and it's recognized in the RC SaaS app, but microphone setting is spinning with the "Loading" statement. The speaker and ringer setting are default stating the Bose headset?

Can someone direct me to the Glip User Guide? I would like to share it with my team, but I am having difficulty finding one.

How can i retrieve all the numbers that i called from my ringcentral phone from January to December of 2018?

Our company has recently installed Polycom VVX 300/310 phones throughout our organization. I believe there is a way for someone sitting at a desk to remotely answer a call ringing to another extension. (Example: an incoming or transferred call is ringing at extension 105. The person that sits at 105 is not at their desk, but their co-worker at extension 106 is available. How can the person at 106 answer the call at 105 without walking over to that handset? Is there a code that can be input at 106 that allows them to retrieve the ringing call at 105?) Also, if I'm correct in my assumption that this is a standard feature, does anything need to be configured on the handsets to make this functionality work?

Is there any documentation on what the different types of results are in a call log? What is the trigger to flag a call as "wrong number" vs "hang up" vs "call connected"?

Hi, I'm just wondering if there is now an API/endpoint to return the status for our extension to ensure that it is up for monitoring purposes? Thank you.

I have call groups set up to receive call simultaneously. The problem i have is even if someone answers the call the other members ring app continues to ring.

I am facing issues with call notification.I am able to receive calls in the call log from dashboard but in NodeJS code using this function "handleSubscriptionNotification" i cannot get response after making call and cannot handle subscriptions here in this function.I am able to get extensions and event filters and can get messages: LOGIN SUCCESS DATA, RENEW SUBSCRIPTION SUCCESS DATA, SUBSCRIPTION CREATED SUCCESSFULLY but cannot get this message SUBSCRIPTION NOTIFICATION..... from handleSubscriptionNotification.Help me with this issue.

I don't use the desktop app or mobile app, only the RC web interface. My company details apparently aren't displaying on the fax cover page. (See screenshot.) I have looked through all the questions but they seem to be when using the desktop app. Is there a way to put my company information on the fax cover sheet?

Hi, allHow can I get all the extensionId under the account?In other words, can I know the all the users' extensionIds under the company level account?

On 12/29/19 we submitted an app for review.App Name: CRMClient ID: uYm_Ii6NQ6yek2Dn0rVRTwI realize with the holidays that it could take a little longer, but is there an estimate on when the app will be reviewed?

On our last billing statement I noticed we are now getting charged $54.99 to have user's that are 3rd party companies with their own numbers. We also have users set up with our service at phonewagon that just sends texts with specific information.For example, if a customer calls in on IVR and opts for a service we do not provide that person can opt to press a key that goes to another company off our network with a user account we created. If a customer calls in an opts for an automatic text enabling them to submit a certain form that caller gets redirected to an extension on Phone Wagon that automatically texts that caller.Last billing cycle our bill doubled from around $650 close to $1300. This will potentially lead to a problem as for the past 10 years we were not charged the $54.99 per user.Im looking for some sort of an option here that would work better with our company or we may have to find an alternative phone system that is more cost efficient.

I am a new user of this program and also technilogically challenged. I am wondering if any thing exsists or is coming that would enable my logitech C920 pro hd webcam to work with this program in public chat rooms with a samsung chromebook

Anyone else experiencing the issue with Ringcentral looping when launched? Meaning when opening the application, it would load then shutdown and restart continuously by itself in Windows 10? If so, what is the solution to resolve this issue?

i use a plantronics savi 7xx headset with my ringcentral account. this headset allows me to simultaneously connect both my desk phone and the softphone on my computer. i can pickup and initiate calls on either the desk phone or the softphone, routing audio through the headset. but there is a problem that i cannot figure out. outgoing calls initiated on the softphone makes me sound robotic. incoming calls sound fine, according to the person on the other end of the line. it's only when i make an outgoing call with the softphone that i sound robotic to the other person. does anyone have the same experience? and if yes, have you figured out a solution?thanks.

Unable to use account

The desk top application previously used to refresh so that you could see your messages. With the current update you have to do that manually. Not a very good customer experience.