Skip to main content
New Participant
Apr 26, 2019 8:38 PM UTC
Question

Spam Callers using most of our minutes

We ran out of minutes on our plan this month due to the amount of spam callers calling in to our number. I have been working with support to have theentl system hang up on the robo caller if no prompts are pushed. The problem is, the greeting has to run 3 times before the call is disconnected. Which again, takes a few minutes each call to go through. Curry there is no way they can make a change to disconnect after the first message. I am hopeful that someone there will address this issue before we have to change providers.

1 reply

The First Step
Jul 30, 2020 4:14 AM UTC
Hey Adept Engineering, you can vote for the IVR loop to be adjustable here :)