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The First Step
jay123456789The First Step
The First Step
May 28, 2019
Question

Why is Customer Service added to the end of every caller ID entry?

  • May 28, 2019
  • 3 replies
  • 354 views

3 replies

The First Step
jay123456789The First StepAuthor
The First Step
May 29, 2019
Excellent, that worked! Thanks!
Community Manager
Jessica H.
Community Manager
May 29, 2019
You're welcome! 
Community Manager
Jessica H.
Community Manager
July 30, 2020
Hi Jay, 

With the new feature release you can customize your caller ID. If you have Queue Name selected, and your queue is named Customer Service, it'll populate :) 


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