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New Participant
Nov 2, 2020 8:40 PM UTC
Question

Change SMS Caller ID to call queue number

I just found out you can use a call queue number as outbound CALLS caller ID, but can't use it for SMS outbound text caller ID... seems kind of silly

    1 reply

    Nov 3, 2020 6:39 PM UTC

    Hello @Erin Dias, you can use an outbound caller ID for SMS if the number is assigned to an auto-receptionist. It would be better to open a case HERE, and our phone support will help you further. Thank you!